Live Bacteria Anyone?

The “Benefits” of Probiotics.

Not.

More like, a health hazard.

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This photo of the mould found in the refrigerator section, was sent to Sainsbury’s via Twitter and email. Please note that mould can be found anywhere regardless of who you may be, wherever you may be.

8th Jan 2018, I received an apologetic email on behalf of the CEO of Sainsbury’s , Mike Coupe.

Dear Sara,

Thanks for your email to Mike Coupe. I’ve been asked to respond on his behalf. I’m very sorry you found mould in the fridge when you visited our ************ store recently. I appreciate you taking the time to bring this to our attention and welcome the chance to address your concerns.

We want our stores to be welcoming and hygienic places to shop in and pride ourselves on the excellent service we deliver. Our colleagues in store undergo strict training so they’re aware of the importance of ensuing our facilities are well maintained. It’s concerning this hasn’t been reflected in your experience.

Please be assured we’ve taken your comments very seriously and shared them with our Deputy Store Manager, Darren Gubdins, and I can confirm that the mould has been removed and the fridge thoroughly cleaned. He has also given his colleagues further coaching to make sure they’re providing the high standard of service our customers rightly expect in future. We’ll continue to monitor this closely going forward to help prevent a recurrence.

I realise this has left you with a poor impression of us and, as a gesture of goodwill, I’d like to send you a £20 gift card which I hope would help make up for the disappointment caused. Please reply to my email providing your address details should you wish to accept this and I’ll arrange this for you.

We appreciate you taking the time to bring this to our attention and I hope to hear from you again soon.

Kind regards
**** ****** | Executive Office
Sainsbury’s Supermarkets Ltd

Result.

All part of the ripple effect in making our surroundings a safer place, for you and for me.  🙂

~ SJ (Sara Jae)

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Secretly Being Filmed?

Holly Scott-Gardner, 22, filmed the staff at PGR Restaurant in Coventry and uploaded the video online, where it has been shared over 70,000 times within 24-hours.

Despite the university student insisting it was illegal to turn her away, the staff refused service.

Why, was she secretly filming them in the very first place? Especially if it was on business premises, surely, regardless of it being a private or public space, she would have to ask them for their permission or give notice as to why / who she was intending to film?

What were her real intentions?? It may be that she was advised to do so, perhaps by someone else who experienced being turned away, at the same or different restaurant whose reasons then, for turning them away was due to “Health and Safety”. This I can understand since dogs are perceived as unclean in many cultures and do dogs really need to assist their owners in eating? Especially in communal spaces? If you go to Italy or Greece, you would find cats and dogs living as pets, outside in the gardens of their owners – they too would not be allowed indoors.

She is not the first to be turned away and there have been others who have been even more aggressive. Seriously, remain respectful in the course of educating others face to face, at least. You will both gain experience and respect which is all part of the ripple effect, instead of appearing stubborn and a deterrent.

Secretly being filmed….

Should we all invest in a go pro camera and film everybody, lying in wait for a sucker to fall into our traps and then broadcast it for all and sundry – would this actually be permitted? Why then, is okay, for people to potentially entrap others and then accuse them of treating them unfavourably? Quid pro quo… One rule applies to all, not one for some and another for others.

Assuming we would accept that one does not know what a guide dog is, is plain naive of them as everyone knows what a guide dog is and what/who for. They potentially save lives. Working dogs are obliged to indicate thier roles on their harness or jackets which they have to wear whilst “working”…They have been highly trained and some, even genetically bred to not moult.

This leads me to believe from experience, that there is more to this. Not everyone gets the honest truth from all sides of the story.

~ SJ (Sara Jae)