I had to go into the local pharmacy this morning to pick up a prescription for my daughter, the staff were all wearing face masks.
Talking at me….
I’m patiently letting them know I’m not able to understand them as I am profoundly deaf and I cannot lip read them with their masks on.
They started pointing away here and there, still talking at me, I’m close to walking out but my daughter needs this prescription.
Someone gave me a pen and paper, I write down what I’m there for and who it’s for. Hand the pen and paper back… Prescription is found and she returns, trying to talk at me again.
I’m close to feeling emotional, anxious and once again I patiently remind her that I can’t hear her or lip read her because of her mask, or any of the mask wearing staff within that shop.
She realised and finally empathised, lowered her mask and spoke to me with a smile in her eyes.
What a world of difference that made. 😏
I had to go to the bank last week to sort an issue out, the staff in there were wearing those transparent facial shields – it may have been surreal still but it was certainly a lot more “friendly” and we could still easily communicate. I’d pick that over a face mask, any day.
~ SJ (Sara Jae)