I was in the process of renewing a British passport the other day and I decided after, to have a read through the leaflet that accompanied the passport form. I came across a section in it, written for those who happen to have a disability and i spotted a certain point which made me read it twice, thrice even.
I could not believe the poor quality of this particular paragraph in what is, such an important leaflet from the British Government, the HM Passport Office. For anyone wishing to apply for or renewing their British passport.
You know me, I tried to contact the Passport office to politely let them know of this poorly worded paragraph but they have not responded or acknowledged it, yet.
For more information about Typetalk which is alternatively known as Text Relay, please follow this link to better understand.
Somewhat disappointed at the incompetence but hopeful that the said paragraph will be rectified after some educating . Feel free to join me, in educating them.
~ SJ (Sara Jae)