I shared this post regarding a deaf blind man the other day, highlighting how *SELFLESS* this young lady was. I was then made aware of a twitter thread posted by Rebecca Cokely, who is apparently an US disability activist.
And so on…. (do read the full twitter thread)
It is somehow expected that airlines (and hospitals) employ appropriately trained staff to assist, especially, those who happen to have communication issues. Otherwise, they, the customers, should not be travelling.
My sister, who has worked for an airline and is highly experienced in customer services, has this to say, in response.
Valid points but if he was happy / confident to travel alone that’s his choice? In an ideal world every flight would have flightcrew representing every spoken language and all means of communication; plus a doctor for any medical emergencies. That’s not going to happen (but technology is becoming advanced enough to help), so second to this ideal it would be nice to think that an airline would be able to include a deafblind communicator crew member on his booked flight, but this would presumably restrict his choice of when he travels (much like only being able to see captioned performances at a particular show twice a year). If this isn’t a reality, it leaves us with the situation we have today, employees and fellow travellers who do the best that they can.
If the concern is primarily consent – there is a lovely video of an interview he (Tim Cook, the man in the viral video) has done –
I also came across this which is the other extreme. Sad to see this had happened –
Why is it so hard for people to just let it be? It is, to quote my friend, “miserable shits” in society who make it so difficult, for certain people to get by these days.
A drop of kindness goes a very long way… There is no harm at all, in going above and beyond.
~ SJ (Sara Jae)